![]() By removing device protection, you will also lose these services:.Once device protection is removed from the account you are not eligible to re-add the service with your current equipment. If you cancel device protection, it cannot be re-added to the device or line until another qualifying event, such as a new device purchase.(Excludes liquid glass screen protectors.) Eligible screen protectors purchased from T-Mobile on the same day you enroll in Protection® or after, can be replaced in-store at no additional cost.Unlimited broken or defective screen protector replacements.Availability and features may vary by device and operating system.Download and register the Protection ® app by Assurant ® for full feature access.Protection ® app by Assurant ® - File and track a claim or get live technical support for your connected devices like routers, game consoles, and smart TVs.For more information and legal disclaimers, visit:.McAfee Security for T-Mobile with ID Theft Protection is provided by McAfee.Secures your digital life with safe browsing, antivirus/malware, lost device, identity theft, and lost wallet protection.McAfee ® Security for T-Mobile with ID Theft Protection.JUMP! ® Upgrades: Available on EIP devices when 50 percent of the device cost has been paid.If you purchase Protection, Apple® may provide service and technical support for eligible devices through AppleCare Service 3.Call Assurant to make an appt at one of the Phone Repair locations. Screen repair is available through Assurant’s Repair Network.Device repairs or replacements for hardware service issues (mechanical breakdown).Device replacement in the event of loss/theft.No processing fee for BYOD coverage (add savings and overnight shipping.).All BYOD hardware service exchanges must be handled by Assurant. No processing fee for eligible hardware service claims handled by the manufacturer.$5 processing fee for warranty exchanges through T-Mobile.Once your claim is approved, a service fee/deductible based on your device tier and the type of claim plus tax, if applicable, will be collected from you by credit card, debit card or eCheck.No limit on hardware service (mechanical breakdown) claims.Get up to five total claims in any rolling 12-month period based on the date of the first repair or replacement for loss, theft, and accidental damage (including screen-only repair).You must show proof of service contract.ĢThis applies when and where repair service is available otherwise, we’ll provide a replacement device and collect the appropriate service fee/deductible based on device tier for all other accidental damage.ģYour new Apple device is eligible for AppleCare Services during the first 24 months from the date you enroll in Protection and as long as your plan coverage remains uninterrupted. If the device was bought from another provider: To enroll in the Insurance Device Protection Plan and receive the same discount, visit a T-Mobile store or Contact Us within 30 days of enrollment.Discount for both plans: If you buy both the Insurance Device Protection Plan and the Service Contract Device Protection Plan, you'll get a discount of up to $1.50 on the Insurance Device Protection Plan, depending on the device tier.The Service Contract Device Protection Plan provides coverage for hardware service issues (mechanical breakdown), JUMP!® Upgrades, unlimited screen protector replacements, and access to tech support and mobile security apps.The Insurance Device Protection Plan provides coverage for accidental damage, loss, and theft. ![]() In New York, these options can be bought separately 1
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